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ANZ Travel Insurance

Disclaimer:

ANZ is currently not available through travelinsurance.com.au. You are welcome to visit their website for more information or compare travel insurance options available from us.

Policy Options Available from ANZ

  • International

  • Australia Only (Domestic)

Benefit

International

Domestic

Cancellation or holiday deferment costs

Single

Unlimited

$10,000

Double

Unlimited

$20,000

Emergency travel arrangements and accommodation expenses

Single

Unlimited

$10,000

Double

Unlimited

$20,000

Medical and dental expenses

Single

Unlimited

N/A

Double

Unlimited

N/A

Hospital compensation

Single

$8,000

N/A

Double

$16,000

N/A

Critical illness or injury - emergency travel expenses for a relative

Single

$20,000

N/A

Double

$40,000

N/A

Post hospitalisation accommodation

Single

$500

N/A

Double

$1,000

N/A

Dental expenses due to sudden and acute pain

Single

$2,000

N/A

Double

$4,000

N/A

Medical evacuation and repatriation

Single

Unlimited

$5,000

Double

Unlimited

$10,000

Non-medical evacuation and repatriation

Single

Unlimited

$5,000

Double

Unlimited

$10,000

Travel delay

Single

$1,500

$500

Double

$3,000

$1,000

Missed connection - special events

Single

$2,500

$2,000

Double

$5,000

$4,000

Resumption of trip

Single

$2,500

N/A

Double

$5,000

N/A

Hijacking

Single

Unlimited

N/A

Double

Unlimited

N/A

Rental vehicle insurance excess

Single

$5,000

$3,000

Double

$5,000

$3,000

Return of rental vehicle

Single

$750

$750

Double

$750

$750

Luggage and personal effects

Single

$15,000

$4,000

Double

$30,000

$8,000

Personal computer item limit

Single

$6,000

$1,000

Double

$6,000

$1,000

Camera and video item limit

Single

$4,000

$750

Double

$4,000

$750

Watches and jewellery item limit

Single

$1,000

$500

Double

$1,000

$500

Other item limit

Single

$700

$500

Double

$700

$500

Emergency luggage

Single

$500

$500

Double

$1,000

$1,000

Stolen cash

Single

$200

N/A

Double

$200

N/A

Replacement passports and travel documents

Single

$3,000

$2,000

Double

$3,000

$2,000

Accidental death

Single

$25,000

$10,000

Double

$50,000

$20,000

Funeral expenses overseas or repatriation of remains

Single

$25,000

$5,000

Double

$50,000

$10,000

Funeral expenses within Australia

Single

$10,000 (Limit $5,000 pp)

N/A

Double

$20,000 (Limit $10,000 pp)

N/A

Total permanent disability

Single

$12,000

N/A

Double

$24,00

N/A

Personal liability

Single

$3m

$300,000

Double

$3m

$600,000

Legal expenses

Single

$15,000

N/A

Double

$30,000

N/A

*Both international and domestic policies are available to persons who are 16-years of age or older. Cover is not automatically available to anyone 70-years of age or older. You will need to complete a Travellers Medical Appraisal Form to be evaluated for cover.

Sporting Activities Covered by ANZ

- Snow skiing

- Scuba diving

- Sailboarding

- Snowboarding

- Hot air ballooning

- Canoeing

- Ski biking

- Parachuting

- Horse riding

- Bunjee jumping

- Cycling

- Surfing

- Paragliding

- Water skiing

- Whitewater rafting

Pre-Existing Medical Conditions Covered by ANZ

Some pre-existing medical conditions are covered by ANZ travel insurance, provided they are under control, you are not waiting for treatment, or awaiting results of medical tests or investigations into your condition.

Conditions covered include:

- Acne

- Allergies

- Anaemia

- Asthma

- Bell’s palsy

- Benign breast or renal cysts

- Bunions

- Carpal tunnel syndrome

- Cataracts

- Dry eye syndrome

- Glaucoma

- Macular degeneration

- Coeliac disease

- Coloni polyps

- Congenital blindness/deafness

- Diabetes mellitus type 1 and 2

- Epilepsy

- Goitre

- Hypothyroidism

- Hashimoto's disease

- Grave’s disease

- High cholesterol

- High lipids

- Insulin resistance

- Impaired glucose tolerance

- Incontinence

- Meniere’s disease, tinnitus

- Menopause

- Migraines

- Nocturnal cramps

- Osteoporosis

- Plantar fasciitis

- Raynaud’s disease

- Sleep apnoea

- Stabel high blood pressure

- Trigeminal neuralgia

- Trigger finger

General Exclusions from all ANZ Policies

  • Travelling even though you know you are unfit to travel.

  • Travelling against advice from a medical practitioner.

  • Pre-existing medical conditions not automatically covered by ANZ.

  • Deliberate bodily harm, including suicide and attempted suicide.

  • Being under the influence of drugs or alcohol.

  • Any mental illness including dementia, depressions, anxiety, panic attacks, or bipolar.

  • Contracting HIV or AIDS or any sexually transmitted diseases.

  • Acting maliciously or taking part in any civil riots or protests.

  • Any criminal or dishonest act.

  • Failing to take reasonable precautions to avoid a claim.

  • The cancellation or delay of travel plans due to the failure of the service provider to provide the relevant service.

  • A government authority seizing, destroying or confiscating your property.

The Claims Process With ANZ Travel Insurance

  • Report all luggage losses to the local authority within 24-hours of an incident taking place with a written acknowledgement.

  • Report any luggage incident to the conveyance carrier as a claim - the carrier may be laible for the claim.

  • Provide written notice as soon as possible for any incident that might result in a claim.

  • Provide your Certificate of Insurance and any other documentation that might assist your claims process, such as medical reports, receipts, police reports, or proof of ownership.

  • Do not offer any payment or admit fault to anyone with regards to an event that might result in a claim, without prior consent from the insurer.

  • For any medical claims, provide evidence from a medical practitioner treating your condition that you are aware of signs or symptoms of the condition.

ANZ Travel Insurance Contact Details

Underwriter

QBE Insurance (Australia) Limited

Website

www.anz.com.au

General Enquiries

Canada: 1800 665 3870

New Zealand: 0800 441 678

United Kingdom: 0800 899 813

United States: 1800 765 8631

24-hour Emergency Assistance

1300 555 019

24-hour Claims Service

13 16 14 (Within Australia)

+61 (3) 8523 2800

Claims Email Address

travel.claims@qbe.com

Compare with Commonwealth Bank travel insurance.

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