CHI Travel Insurance

Comprehensive Holiday Insurance Logo
      • Underwriter Allianz Australia Insurance Limited
      • Enquiry Number1800 997 810
      • From Overseas+61 2 9997 4810
      • Fax+61 2 9979 9310
      • Claims Number1300 654 811
      • Claims
      • Claims
      • Emergency Assistance Provider
        Allianz Global Assistance
      • Emergency Contact Number+61 7 3305 7499
      • Medical Assessments1800 671 826
    • CHI Travel Insurance Pty Ltd specialises in worldwide travel insurance for Australian residents travelling internationally or domestically. CHI provide travel insurance for non-residents of Australia travelling to and within Australia. CHI has been in the business of providing quality travel insurance products to Australians for over thirty years.

      The CHI policy range let you choose the level of cover you want, whether that is low cost Medical only cover, Comprehensive cover – or a BASIC cover which has all the benefits of the Comprehensive range, at lower limits and lower premiums.

Cooling-off period

If you decide that you do not want your Policy, you may cancel it within 14 days after you are issued your Certificate of Insurance. You will be given a full refund of the premium you paid, provided you have not started your Journey and you do not want to make a claim or to exercise any other right under your Policy.

After this period you can still cancel your Policy, but we will not refund any part of your premium if you do. If this insurance has been submitted to fulfil any visa requirements we hold the right to notify any visa authority that this Policy has been cancelled under the cooling-off period.

CHI travel insurance includes worldwide 24 hour emergency assistance provided by Allianz Global Assistance, a world leader in their field. Their helpful team of medical specialists can assist you with any emergency.

Who is Allianz Global Assistance?

Allianz Global Assistance is a trading name of AWP Australia Pty Ltd ABN 52 097 227 177 AFS Licence No. 245631, of 74 High Street, Toowong 4066, Telephone (07) 3305 7000.

Allianz Global Assistance has been authorised by Allianz to enter into and arrange the Policy and deal with and settle any claims under it, as the agent of Allianz, not as your agent. Allianz Global Assistance acts under a binder which means that it can do these things as if it were the insurer. It administers all emergency assistance services and benefits of this insurance. You may contact Allianz Global Assistance in an emergency 24 hours a day, 7 days a week.

24 Hour Emergency Assistance call - Allianz Global Assistance

  • +61 7 3305 7499 (reverse charge from overseas)

  • 1800 010 075 (within Australia)

Overseas hospitalisation or medical evacuation - For emergency assistance anywhere in the world at any time, Allianz Global Assistance is only a telephone call away. The team will help with:

  • medical problems, locating nearest medical facilities, access to a Medical Adviser for emergency medical treatment while Overseas, provision of any written guarantees for payment of Reasonable expenses for emergency hospitalisation while Overseas, your evacuation Home

  • locating nearest embassies and consulates, and

  • any messages which need to be passed on to your family or employer in the case of an emergency.

If you are hospitalised you, or a member of your travelling party, MUST contact Allianz Global Assistance as soon as possible. If you do not, then to the extent permissible by law, we will not pay for these Hospital expenses or for any evacuation or airfares that have not been approved or arranged by Allianz Global Assistance.

If you are not hospitalised but you are being treated as an outpatient and the total cost of such treatment will exceed $2,000 you MUST contact Allianz Global Assistance.

Please note that we will not pay for any Hospital or medical costs incurred in your Country of Residence.

For further information please refer to the Policy Document

Our Insurers

  • The QBE Insurance Group is Australia's largest international general insurance & reinsurance group, and one of the top 25 insurers and reinsurers worldwide.

    Claims: 1300 555 017
    View full profile for QBE
  • CHI has been in the business of providing quality products to Australians for over thirty years.

    Claims: 1300 654 811
    View full profile for CHI
  • SureSave is one of Australia’s most innovative and flexible providers. SureSave understands that travel insurance needs to be unique.

    Claims: 1300 625 229
    View full profile for Suresave
  • Aussietravelcover Pty. Ltd. specialises in worldwide travel insurance for Australian residents travelling internationally or domestically.

    Claims: 1300 667 132
    View full profile for ATC

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Type or select from the list below
  • Worldwide
  • Pacific Islands
  • New Zealand
  • Fiji
  • Vietnam
  • Philippines
  • Bali
  • Indonesia
  • Thailand
  • China
  • Singapore
  • Japan
  • UK
  • Ireland
  • France
  • Italy
  • Spain
  • Germany
  • USA
  • Hawaii
  • Canada
  • Caribbean
  • South America
  • Central America
  • Africa
  • India
  • Middle East
  • UAE
  • Russia
  • Antarctica