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Qantas Insurance Travel Cover

Disclaimer:

Qantas Insurance Travel Cover is not currently offered through travelinsurance.com.au and is included here only for comparison purposes. You are welcome to visit their website for more information or compare travel insurance options available from us.

Qantas Insurance Travel Cover Plans

Qantas Insurance offers three primary travel cover plans:

  • Australian Comprehensive Plan - This plan is available to residents of Australia and non-residents of Australia provided you are in Australia at the time the Certificate of Insurance is issued. It is designed for travel in Australia only, and as such does not include any medical benefits, except for onboard a cruise ship in Australian waters.
  • International Comprehensive Plan – Similar to the Australian Comprehensive Plan, except it now includes medical and emergency dental benefits, along with a few other benefits more suited to international travel.
  • Annual Multi Trip Travel Plan – The ideal plan for anyone who travels extensively each year, but only available to Australian residents. Benefits cover an unlimited number of trips both locally and abroad in a 12-month period, though medical benefits are only for international travel.

Qantas Insurance does also offer more limited plans for domestic travel and trips to New Zealand which only include benefits for luggage and cancellations. These plans are not listed in the table of benefits below.

Benefit Limits on Qantas Insurance Travel Cover Plans

Benefit

Benefit Limits (per person)

Australian Comprehensive Travel Plan

International Comprehensive

Annual Multi Trip Travel Plan

Overseas Medical expenses

 

Medical expenses incurred outside of Australia

 

Unlimited^

Unlimited^

Permanent disability

 

$12,000

 

Overseas Dental expenses

  

Unlimited

Emergency dental expenses

 

Unlimited

 

Evacuation and repatriation

$10,000

 

Unlimited

Cancellation and additional expenses

$10,000 or for bookings made with Qantas points up to 1,000,000 Qantas

  

Cancellation or holiday deferment costs

Unlimited

Unlimited

Agents cancellation fees

$1,500

  

Emergency travel arrangements and accommodation expenses

$10,000

Unlimited

Unlimited

Extra travel cover

 

Travel delay

$500

$1,500

$1,800

Hijacking

 

Unlimited

Unlimited

Alternative staff

  

$15,000

Missed connection – special events

$2,000

  

Withdrawal of services

$250

  

Rental vehicle expenses

 

Rental vehicle insurance excess

$3,000

$5,000

$5,000

Return of rental vehicle

$750

 

$1,000

Death expenses

 

Accidental death

$10,000

$40,000

$100,000

Repatriation of remains

$5,000

$20,000

$12,000

Funeral expenses within Australia

 

$10,000

$5,000

Sports and entertainment package

 

Golf green fees and ski lift passes

$300

  

Ski run closure

$500

  

Hiring replacement, snow ski, golf and surf equipment

$300

$200

 

Pre-paid theme park and event tickets

$500

$500

 

Benefits back home

 

Home and contents insurance excess

$200

$200

 

Home services

$750

  

Loss of income

 

$12,000

 

Luggage

 

Luggage and personal effects

$4,000

$15,000

$16,000

Personal computer item sub limit

$1,000

$6,000

$6,000

Video and camera item sub limit

$750

$4,000

$4,000

Watches and jewellery item sub limit

 

$700

 

Set of golf clubs item sub limit

  

$3,000

Other item sub limit

$500

$700

$1,000

Emergency luggage

$500

 

$500

Replacement passports and travel documents

$2,000

 

$3,000

Cash

 

$200

$200

Business documents

  

$1,500

Replacement business equipment

  

$1,000

Personal liability

$300,000

$3,000,000

$2,500,000

Legal expenses

 

$15,000

$15,000

Medical and dental expenses onboard a cruise ship

$5,000

  

^ For up to 12 months after the Illness first appears or Injury first occurs.

The benefit limits shown above are a guideline only. Sub-limits, exclusions, and specific conditions may apply, and these will be covered in the Product Disclosure Statement (PDS).

Qantas Insurance Travel Cover Availability and Exclusions

All policies include some general eligibility conditions and exclusions, such as:

  • Accompanying children up to the age of 24 years old are included at no additional charge, except for Annual Multi Trip Plans. Additional terms and conditions apply and are reflected in the Product Disclosure Statement (PDS).
  • The policy must be issued before you depart on your trip and cannot be purchased more than 12 months in advance.
  • The age limit for all policies is 69 years of age, with some plans available 
  • for travellers age 70 years or older. The benefits for older travellers will differ and will be reflected in the relevant policy PDS.
  • You must disclose any existing medical conditions you or anyone in you travelling party has. If you do not, any claims directly or indirectly caused by an existing medical condition could be denied.
  • Australian and International Travel Plans can be purchased for one-way journeys.

More detailed and specific exclusions and conditions can be found in the relevant PDS.

Annual Multi Trip Plan Availability and Exclusions

  • This policy is not available to anyone aged 70 years or older at the time the Certificate of Insurance is issued.
  • While the policy covers an unlimited number of domestic and international trips in a 12-month period, the maximum duration for each trip cannot exceed 60 days. Extensions are available for longer trips, but these must be arranged in advance, and will require an additional premium payment.
  • Accompanying spouse, partner, or children are not automatically covered under this policy, and additional cover would need to be arranged whenever the policy holder is not travelling alone.

Qantas Insurance Travel Cover for Existing Medical Conditions

Qantas Insurance Travel Cover automatically covers more than 30 existing medical conditions, with certain restrictions as detailed in the PDS. However, it is necessary for you to disclose any existing medical conditions (including pregnancy) that you or anyone in your travelling party has. For any existing medical conditions not automatically covered, you will need to complete a medical assessment in order for Qantas Insurance to determine if they would be willing to offer additional cover for these conditions, and what the extra premium might be. Failing to disclose known medical conditions can result in claims being denied.

Contact Details for Qantas Insurance Travel Cover

Underwriter

Certain underwriters at Lloyd’s (the insurer) and managed by nib.

Website

https://insurance.qantas.com/travel-insurance

Claims

Phone: 1300 783 146

Email: travel-claims@nib.com.au

nib International Assistance

1300 555 019 (within Australia)

+61 3 8523 2800 (outside of Australia)

travel-assist@nib.com.au 

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