Terms of Service

General Advice Warning

It is important that you understand and are satisfied with the policy(s) we and our representatives can arrange. We can give you general information to help you decide but cannot advise you on whether the terms are specifically appropriate for your individual objectives, financial situation or needs. We therefore recommend that you should carefully read the relevant Policy Disclosure Statement and other information we provide before deciding.

General Terms of Use

In order for us to send you a complete set of insurance documents we require your name and address. Additionally a contact telephone number is necessary in case a situation should arise where we need to urgently contact you.

Travelinsurance.com.au is an online insurance marketplace where you can buy travel insurance provided by a number of Australian insurance providers. We do not recommend or endorse any specific insurance company or product.

Travelinsurance.com.au offers these products at a discount price.

While Travelinsurance.com.au makes every effort to offer current and accurate information, errors can occur. From time to time errors may exist in an item on this website. We apologise if that occurs and will correct any error as soon as it is brought to our attention and confirm with you the correct details.

Accordingly the information contained on this website is provided "as is" with no expressed guarantees of completeness or accuracy. To the fullest extent permissible under law, Travelinsurance.com.au, its affiliates, third-party content providers, licensors and licensees disclaim all warranties, expressed or implied, whether for fitness for a particular purpose, or of any other kind.

You are advised to check, confirm and properly investigate the insurance product/s selected by you to the fullest extent to satisfy yourself as to its fitness for your intended purpose including, its cost (directly or indirect), purpose, cover, availability or suitability.

All additional content, such as, articles, guides, checklists, travel tools or tips are offered as a guide only and is provided "as is" with no expressed guarantees of completeness or accuracy. It is the responsibility of the individual traveller to prepare adequately for overseas travel.

By using this Web site You agree to indemnify and hold harmless Travelinsurance.com.au, and its directors, officers, employees, and agents from and against all claims, actions, suits, legal fees or otherwise, arising out of the use of Travelinsurance.com.au, by you or your agents.

Cooling Off Period.

If you are not happy with your policy please contact us within 14 days of issue and we will refund your premium, provided you have not yet travelled and no claims have been made.

For information about our privacy and security policies please see Privacy and Security.

We are currently updating our site.

Please call us for a quote (freecall) 1800 1900 89

Monday to Friday 9:00am-8:00pm AEST

or email us contact@travelinsurance.com.au

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