Westpac Travel Insurance
Westpac Travel Insurance is currently not available through travelinsurance.com.au. You are welcome to visit their website for more information or compare travel insurance options available from us.
Travel Insurance Plans Offered by Westpac
- Comprehensive Plan – the most extensive cover offered by Westpac, but only available to residents of Australia who purchase the policy before departing, and where the journey begins and ends in Australia. Available to travellers of all ages, but medical benefits are not included for any domestic portion of your trip.
- Essentials Plan - includes cover for the most essential components of travel insurance, but again limited to residents of Australia buying the cover before the start of the journey, with any trip having to start and end in Australia. This cover is only available to travellers aged 74 years and under at the time the Certificate of Insurance is issued.
- Domestic Plan - a stripped down version of the Comprehensive Plan, with no medical benefits included, along with a few other benefits that aren't applicable to local travel. No age limit on this cover, but only available to Australian residents, and only if purchased before departing.
- Multi-Trip Plan - Only for travellers aged 74 years and under and offering a comprehensive range of benefits for an unlimited number of local and international trips in a 12-month period. Accompanying spouse, partner, and dependants can be covered if they are 74 years and under, but an additional premium will apply.
Westpac Travel Insurance also offers a Non-Medical Plan, but the benefits for this plan are not shown here.
Travel Insurance Benefits for Westpac Travel Plans
Overseas Emergency Medical Assistance1
Overseas Emergency Medical & Hospital Expenses1
Emergency Dental Expenses [per person]
Hospital Cash Allowance1
Loss of Income
Cancellation Fees & Lost Deposits
Travel Delay Expenses
Alternative Transport Expenses1
Luggage & Personal Effects
Luggage & Personal Effects Delay Expenses
Travel Documents, Transaction Cards & Travellers Cheques1
Theft of Cash
Rental Vehicle Insurance Excess
1 You do not have cover under these sections while travelling in Australia
The benefit limits shown above apply to Family Cover for the Comprehensive, Essentials, and Domestic Plans, and the Policy Limit for the Multi-Trip Plan. Sub-limits, exclusions, and specific conditions apply, and these will be covered in the Product Disclosure Statement (PDS).
Additional Options Offered by Westpac Travel Insurance
Subject to specific terms, conditions, and exclusions as covered in the relevant PDS, claims arising from your participation in some amateur sports and amateur recreational activities are automatically covered. However, this does not include any snow sports or activities, although Westpac Travel Insurance does offer a Snow Pack, which needs to be purchased separately to any other travel plan. The standard travel plans also don't include cover for any claims relating to cruises, and if your trip will include a cruise, you can purchase a Cruise Pack on top of any other travel plan. There are no age limits applicable to the Cruise Pack, but the Snow Pack is only available to travellers who are under the age of 75 years at the time the Certificate of Insurance is issued. It is also possible to increase the benefit limits for any claims relating to luggage and personal effects, as outlined in the PDS.
Westpac Travel Cover and Travel Alerts
Travel alerts issued by the Australian Department of Foreign Affairs and Trade or any other government or official body that specifically advice against travel or encourage you to reconsider your travel plans to certain locations can affect the benefits and benefit limits of your travel insurance policy. You can view the latest travel alerts that could affect your plans by visiting the Allianz Partners website allianzpartners.com.au/travel-insurance/travel-alerts/ or speak to Westpac directly for advice on travel alerts and how they might affect your travel insurance.
Westpac Travel Insurance Claims and Excess
Whenever you believe you have a need to submit a claim, it is important that you notify Allianz Global Assistance as soon as it is reasonable to do so. Claims can be submitted online through claimmanager.com.au/westpac/agreement, or by calling the relevant 24-hour emergency assistance number. You might be asked to include certain documentation, such as police reports, receipts, flight details, and your policy number, and any delay in submitting requested documents will further delay the processing of your claim. The relevant excess for all claims will be listed on your Certificate of Insurance, and this amount will be deducted from any claims paid out to you.
Westpac Travel Insurance Contact Details
Allianz Australia Insurance Limited
24-hour emergency number
+61 7 3305 7499 (reverse charge from overseas)
1800 010 075 (within Australia)
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