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Woolworths Travel Insurance

Disclaimer:

Woolworths is currently not available through travelinsurance.com.au. You are welcome to visit their website for more information or compare travel insurance options available from us.

Basic: With this essential travel policy, you will be covered for overseas medical emergencies, cancelled travel, and more.

Saver: Covers the bare essentials of your overseas travel including unlimited medical expenses and hospital cover, and limited luggage and personal effects cover.

Comprehensive: A comprehensive insurance policy for a great price, giving you the reassurance you need overseas. It offers unlimited medical cover, basic travel needs, and a range of additional benefits and higher cover limits. An added bonus is that children are covered for FREE.

Multi-trip: Cost-effective travel insurance for frequent flyers that travel multiple times within a 12-month period.

Benefit

Saver

Basic

Comprehensive

Annual Multi-Trip

Overseas emergency medical assistance

Unlimited

Unlimited

Unlimited

Unlimited

Overseas emergency medical and hospital expenses

Unlimited

Unlimited

Unlimited

Unlimited

Cancellation fees and lost deposits

-

$5,000

$20,000

$20,000

Additional Expenses

-

-

$12,000

$12,000

Hospital cash allowance

-

-

$5,000

$5,000

Accidental death

-

-

$12,000

$12,000

Permanent Disability

-

-

$25,000

$25,000

Loss of income

-

-

Maximum 26 weeks up to $10,000

Maximum 26 weeks up to $10,000

Travel documents, credit card & traveller's cheques

-

-

$5,000

$5,000

Theft of cash

-

-

$250

$250

Luggage and Personal Effects

$2,000

$5,000

$10,000

$10,000

Luggage and Personal Effects delay expenses

-

-

$750

$750

Travel delay expenses

-

-

$2,000

$2,000

Special events

-

-

$5,000

$5,000

Personal liability

$1m

$1m

$2m

$2m

Rental Vehicle excess

-

-

$5,000

$5,000

Pet Care

-

-

$500

$500

Dependent children

FREE

FREE

FREE

FREE

Age Limit for Woolworths Policies

Comprehensive, Basic and Saver policies: 79-years old and younger.

Annual Multi-trip policy: Not more than 75-years old.

Pre-Existing Medical Conditions

Some pre-existing medical conditions are automatically covered by Woolworths travel insurance. If your medical condition is not on the list below, you may need to take out additional cover.

- Acne

- Allergies

- Asthma

- Bell’s Palsy

- Benign Positional Vertigo

- Bunions

- Carpal Tunnel Syndrome

- Cataracts

- Coeliac Disease

- Congenital Blindness

- Congenital Deafness

- Diabetes Mellitus (Type I and 2)

- Dry Eye Syndrome

- Epilepsy

- Folate Deficiency

- Gastric Reflux

- Goitre

- Glaucoma

- Graves’ Disease

- Hiatus Hernia

- Hypercholesterolaemia (High Cholesterol)

- Hyperlipidaemia (High Blood Lipids)

- Hypertension (High Blood Pressure)

- Hypothyroidism, including Hashimoto’s Disease

- Impaired Glucose Tolerance

- Incontinence

- Insulin Resistance

- Iron Deficiency Anaemia

- Macular Degeneration

- Meniere’s Disease

- Migraine

- Nocturnal Cramps

- Osteopaenia

- Osteoporosis

- Pernicious Anaemia

- Plantar Fasciitis

- Raynaud’s Disease

- Sleep Apnoea

- Solar Keratosis

- Trigeminal Neuralgia

- Trigger Finger

- Vitamin B12 Deficiency

Cooling off period

If you decide that the Woolworths travel insurance policy is not for you, you can have 14-days to cancel the policy from the start date of the policy. You can simply write to Woolworths to cancel the policy and you will receive a full refund. You can only cancel your policy if you have not yet made a claim or exercised any of your rights or powers under the policy.

General Exclusions That Apply to all Woolworths Policies

  • Not acting responsibly to protect yourself or your property.

  • Not doing all you can to reduce loss or damage to property.

  • Consequential loss of any kind, including loss of enjoyment.

  • Having prior knowledge about something that would give rise to you making a claim.

  • A government official detaining you or your property.

  • Claims arising from any unlawful behaviour.

  • Driving without a valid Australian drivers license or IDP in a country where it is required.

  • Driving a motorbike or three-wheeled vehicle without the correct headgear.

  • Claims arising from any natural disaster, terrorist attacks, or health concerns, where pan advance warning was given for travelling to that area or country.

  • Not following official warnings or advice.

  • Reckless behaviour while under the influence of drugs or alcohol.

  • Travelling against the advice of a medical practitioner.

  • Claims that arise from pregnancy, childbirth or related conditions.

  • Sexually transmitted diseases.

  • Receiving private medical assistance where public healthcare is available or a RHCA is in place with Australia.

  • Participating in winter sports unless an additional premium has been purchased.

  • Engaging in high-risk activities not covered by your policy.

  • Any claims related to depression, mental illness, or anxiety.

Claims Process for Woolworths Travel Insurance

  • Give Woolworths notice of your claim as soon as possible.

  • Lodge a claim online at http://insurance.woolworths.com.au/travel-insurance/ make-a-claim.html or download and fill in a claim form and post back to the claims department.

  • Attach as much backup information as possible with your claim, including police reports, receipts, medical reports, evaluations, proof of ownership, and any other evidential papers.

  • Your claim will be processed within 10-days of receiving a completed claim.

Woolworths Travel Insurance Contact Details

Underwriter

The Hollard Insurance Company Pty Ltd

Website

www.insurance.woolworths.com.au/

24-hour emergency number

In Australia: 1300 10 1234

+61 2 8883 7079 (reverse charge from overseas)

Claims Email Address

travelclaims@woolworthsinsurance.com.au

Claims Postal Address

Locked Bag 2010, St Leonards NSW, 1590

Compare with RAC travel insurance.

We are currently updating our site.

Please call us for a quote (freecall) 1800 1900 89

Monday to Friday 9:00am-8:00pm AEST

or email us contact@travelinsurance.com.au

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